LuckyBoom Casino Guide

Overview/Key Facts

Security & License

No public licence information is available yet as the brand has not launched.

KYC/Verification Steps

1. Proof of identity (Passport, ID card or Driving licence)
2. Proof of address (Bank statement or Utility bill no older than 3 months)
3. Proof of payment (Photo of payment card or E-wallet screenshot)

Customer Support Channels

• Live chat: Dutch and more languages, 24/7, usually instant response
• Email: support@luckyboom.com, Dutch and more languages, 24/7
• Help centre / FAQ: Dutch, always available

Registration Steps

1. Bonus selection: Choose a welcome bonus or continue without one
2. Location & currency: Select country and preferred currency
3. Account details: Enter email address and password
4. Confirmation: Accept terms and confirm age (18+)

Bonuses & Promotions

The welcome package follows the standard market approach for this segment.

Ongoing Promotions

LuckyBoom Rewards program with five tiers where players collect Stardust through deposits (5%) and wagering (1%), redeemable in the shop for bonuses, free spins and cashback.

Mobile Experience

No separate app yet. Fully optimised mobile browser site with full functionality.

Loyalty/VIP Program

LuckyBoom Rewards: Automatic assignment to 5 tiers (Nova, Comet, Meteor, Supernova, Galaxy) based on play activity; Stardust earned through deposits (5%) and wagering (1%).

Payment Methods

Login/Account Access

Email and password login with automatic logout after inactivity. Account dashboard, cashier and bonus section available.

Responsible Gambling

Tools include self-exclusion via email to support@luckyboom.com, deposit limits and links to support organisations. Helpline: Loket Kansspel 0900 - 20 23 202. Minimum age 18.